Frequently Asked Questions

  • Do you have a waitlist?

    No waitlists here! Brianna is currently accepting new clients for individual therapy, grief counselling, trauma therapy, caregiver counselling, couples counselling, and sex therapy.

    Please note that the PRO BONO program may have a waitlist due to demand.

  • Are sessions in person or online?

    All therapy sessions are online video appointments through the secure telehealth platform Jane. Online therapy appointments utilize the same evidence-based treatment methods as in-person therapy. The only difference is the location!

  • Are you covered under OHIP?

    Unfortunately, psychotherapy is not covered under OHIP when performed by a social worker or psychotherapist. However, there may be some coverage available. We encourage you to check with your insurance provider, as many plans do cover therapy and counseling with a social worker. Brianna is a provider with Hamilton Victim Services (VQRP), NIHB and MMIWG. Passport funding may also be available for those enrolled in the program.

  • Can I text you?

    We do not have a monitored text line at this time, and our therapists cannot provide therapeutic advice, treatment, or emergency/crisis services by text.

  • Are our conversations private?

    Yes! All of your conversations are confidential as a therapy client. There are a few legal or ethical exceptions where this may not apply, which your therapist will review with you at the beginning of your first session.

  • Are your therapists registered?

    Yes! Brianna is a registered social worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).