Frequently Asked Questions

  • Are you accepting new clients?

    Yes! Brianna currently is accepting new clients and has availability within 1-2 weeks for a session! Book a free 15-minute Discovery Call or contact us to learn more.

    Please note that the PRO BONO program may have a waitlist due to high demand.

  • Are sessions in person or online?

    All therapy sessions are online video appointments through the secure telehealth platform Jane. Online therapy appointments utilize the same evidence-based treatment methods as in-person therapy. The only difference is the location!

  • Are you covered under OHIP?

    Unfortunately, psychotherapy is not covered under OHIP when performed by a social worker or psychotherapist. However, there may be some coverage available. We encourage you to check with your insurance provider, as many plans do cover therapy and counseling with a social worker. Brianna is a provider with Hamilton Victim Services (VQRP), as well as NIHB and TIHCSP for Indigenous folks. Passport funding may also be available for those enrolled in the program.

  • Can I text you?

    We do not have a monitored text line at this time, so we are unable to receive or respond to these messages. Please call or email us to get in touch!

  • Are our conversations private?

    Yes! All of your conversations are confidential as a therapy client. There are a few legal or ethical exceptions where this may not apply, which your therapist will review with you at the beginning of your first session.

  • Are your therapists registered?

    Yes! Brianna is a registered social worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) in Good Standing. She is also a member of the Ontario Association of Social Workers (OASW) and the Canadian Association for Social Work Education (CASWE).

  • Do I need a referral?

    While your doctor or other professional may refer you to us, a referral from a professional is not required. Simply call, email, or click the "Book Now" button to get started.

  • Do I need an official diagnosis?

    Nope! Whether you are self-diagnosed, formally diagnosed, or just want some support to improve what you're struggling with, Brianna is here to help.