Frequently Asked Questions

  • Are you accepting new clients?

    Yes! Brianna currently is accepting new clients and has availability within 1-2 weeks for a session! Book a free 15-minute Discovery Call or contact us to learn more.

    Please note that the PRO BONO program may have a waitlist due to high demand.

  • Are sessions in person or online?

    All therapy sessions are online video appointments through the secure telehealth platform Jane. Brianna is able to serve clients all across Ontario, right from the comfort of your own home. Online therapy appointments utilize the same evidence-based treatment methods as in-person therapy. The only difference is the location!

  • Are you covered under OHIP?

    Unfortunately, psychotherapy in Ontario is not covered under OHIP when performed by a social worker or psychotherapist. However, there may be some coverage available. We encourage you to check with your insurance provider, as many plans do cover therapy and counseling with a registered social worker or psychotherapist. Brianna is a provider with Hamilton Victim Services (VQRP), as well as NIHB and TIHCSP for Indigenous folks. Passport funding may also be available for those enrolled in the program.

  • Can I text you?

    We do not have a monitored text line at this time, so we are unable to receive or respond to these messages. Please call or email us to get in touch!

  • Are our conversations private?

    Yes! All of your conversations are confidential as a therapy client. There are a few legal or ethical exceptions where this may not apply, which your therapist will review with you at the beginning of your first session.

  • Are your therapists registered?

    Yes! Brianna is a registered social worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) in Good Standing. She is also a member of the Ontario Association of Social Workers (OASW) and the Canadian Association for Social Work Education (CASWE).

  • Do I need a referral?

    While your doctor or other professional may refer you to us, a referral from a professional is not required. Simply call, email, or click the "Book Now" button to get started.

  • Do I need an official diagnosis?

    Nope! Whether you are self-diagnosed, formally diagnosed, or don’t have a diagnosis and just want some support to improve what you're struggling with, Brianna is here to help.

  • Do I have to be in Ontario to have therapy with you?

    Brianna is a registered social worker (RSW) with the Ontario College of Social Work and Social Service Work (OCSWSSW). This lets her practice anywhere in Ontario. As long as you’re physically located in Ontario, you can see her for therapy online!